Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Butetown

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth Bae Caerdydd / Cardiff Bay Neighbourhood Policing Team

Neil Crowley

PCSO

07805301186

Rhys Grant

Police Constable

07464646253

Gosia Lewanska

PCSO

07484523628

Gemma Murphy

PCSO

07974 084335

Alexander Newbold

PSCO

07974084410

Olivia Provis-Lewis

PCSO

07971359617

Sian Rees

PCSO

07584004665

Blane Thomas

PCSO

07825378944

Becca Thorne

PCSO

07584004607

Leanne Williams

PCSO

07816180826

Emma Worrall

PCSO

07890064282

Local Priority Issues

Priority	Action Taken
Drug dealing and ASB Issued 18 March 2026	To be updated every 3 months Actioned 18 June 2026
Shoplifting [Grangetown/Butetown] Issued 15 December 2025	Officers in both Butetown and Grangetown have been carrying out a dedicated operation to tackle shoplifting and support local businesses. Proactive patrols in key areas are already helping to deter offenders, ensuring our high streets remain safe and welcoming for everyone. This work is strengthened by close partnership with local shops, security teams, and community organisations. By sharing information and working together, we’re able to respond quickly to concerns and provide better protection for businesses and shoppers alike. Our teams will continue regular patrols and engagement with the community, and we encourage anyone with information or concerns to speak with their local officers. Actioned 15 December 2025
Drug Dealing - Christina Street. Issued 15 September 2025	Pro-active patrols have been conducted resulting in arrests and seizures of drugs. Actioned 15 September 2025
Drug dealing & anti-social behaviour Issued 17 June 2025	In response to concerns regarding anti-social behaviour, including incidents of shoplifting, the Cardiff Bay Neighbourhood Policing Team has established a designated POP which has given us a greater presence in the area and allowed us to deter ASB in the areas which are having higher demand along with increased engagement points to provide support and reassurance to the local community and businesses. What is a POP? POP Plans are to be utilised as a short-term intervention problem solving approach in response to problem issues and concerns in your communities. They are simple plans which will be created utilising the SARA problem solving methodology. The POP plan is used to record the problem solving that NPT officers are doing daily. In response to drug dealing concerns we have created a two pronged approach increased community access to Police which works as a great way to develop community intelligence reporting and an increase in pro-active police patrols targeting hotspot areas. If you would like to see the results of our pro-active policing - sign up to South Wales Listens and Follow SWP Cardiff and the Vale on Facebook. Regarding the on-going issue of ASB under the bridge connecting to Wood St, Neighbourhood team are working pro-activity with Cardiff Council and supporting partnerships to solve the issue and support those effected. Further updates will be given in due course. Actioned 17 June 2025

Priority

Action Taken

Drug dealing and ASB

Issued 18 March 2026

To be updated every 3 months

Actioned 18 June 2026

Shoplifting [Grangetown/Butetown]

Issued 15 December 2025

Officers in both Butetown and Grangetown have been carrying out a dedicated operation to tackle shoplifting and support local businesses. Proactive patrols in key areas are already helping to deter offenders, ensuring our high streets remain safe and welcoming for everyone.
This work is strengthened by close partnership with local shops, security teams, and community organisations. By sharing information and working together, we’re able to respond quickly to concerns and provide better protection for businesses and shoppers alike.
Our teams will continue regular patrols and engagement with the community, and we encourage anyone with information or concerns to speak with their local officers.

Actioned 15 December 2025

Drug Dealing - Christina Street.

Issued 15 September 2025

Pro-active patrols have been conducted resulting in arrests and seizures of drugs.

Actioned 15 September 2025

Drug dealing & anti-social behaviour

Issued 17 June 2025

In response to concerns regarding anti-social behaviour, including incidents of shoplifting, the Cardiff Bay Neighbourhood Policing Team has established a designated POP which has given us a greater presence in the area and allowed us to deter ASB in the areas which are having higher demand along with increased engagement points to provide support and reassurance to the local community and businesses.
What is a POP?
POP Plans are to be utilised as a short-term intervention problem solving approach in response to problem issues and concerns in your communities. They are simple plans which will be created utilising the SARA problem solving methodology. The POP plan is used to record the problem solving that NPT officers are doing daily.

In response to drug dealing concerns we have created a two pronged approach increased community access to Police which works as a great way to develop community intelligence reporting and an increase in pro-active police patrols targeting hotspot areas. If you would like to see the results of our pro-active policing - sign up to South Wales Listens and Follow SWP Cardiff and the Vale on Facebook.

Regarding the on-going issue of ASB under the bridge connecting to Wood St, Neighbourhood team are working pro-activity with Cardiff Council and supporting partnerships to solve the issue and support those effected. Further updates will be given in due course.

Actioned 17 June 2025

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Latest South Wales Updates

Community Access Point (Mobile Police Station) : Wed 13 May 16:00

Dear Resident, Your local Neighbourhood Policing Team will be at Letton Road on 13/05/2026 between 1600-1800hrs. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of our local...

South Wales Police

06/05/2026 18:00

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Local Priorities Drug dealing Update

Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Drug dealing as a concern in yo...

South Wales Police

06/05/2026 07:05

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Copper with a Cuppa - Millennium Centre Cardiff Bay : Wed 06 May 10:00

Dear Resident, Your local Neighbourhood Policing Team will be at Millennium Centre Cardiff Bay on Wednesday 6th May 2026 at 10.00am. Please take this opportunity to raise any concerns you may have and to find out what we are doing to tackle t...

South Wales Police

01/05/2026 10:46

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Community Access Point (Mobile Police Station) : Wed 06 May 17:00

Dear Resident, Your local Neighbourhood Policing Team will be at Windsor Esplanade on 06/05/2026 between 1700-1900hrs. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of our...

South Wales Police

30/04/2026 08:40

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meet your local officer to discuss any concerns : Thu 14 May 12:00

Hello Your local Neighbourhood Policing Team will be at Butetown Medical Centre on 14th May between 12:00 - 13:00hrs. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of our local...

South Wales Police

28/04/2026 16:04

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Local Priorities Vehicle crime (theft from or theft of) Concern Update

Dear Resident, I wanted to provide you with an update regarding Vehicle crime (theft from or theft of), which people around your area have highlighted as an issue of concern on the priority survey. we have a rise in reports of suspicious behaviou...

South Wales Police

28/04/2026 12:14

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Local Priorities Anti-social behaviour – general Message

Dear Resident, I wanted to provide you with an update regarding Anti-social behaviour – general, which people around your area have highlighted as an issue of concern on the priority survey. We have been paying attention to encampments set up by ...

South Wales Police

22/04/2026 18:13

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Spike Of Vehicle Crime - Theft Of Motorcycles

Dear Resident, I wanted to provide you with an update regarding Vehicle crime (theft from or theft of), which people around your area have highlighted as an issue of concern on the priority survey. There has been an increased number of theft of m...

South Wales Police

11/04/2026 21:05

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