Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Butetown

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth Bae Caerdydd / Cardiff Bay Neighbourhood Policing Team

Neil Crowley (South Wales Police , PCSO, Cardiff Bay )

Neil Crowley

PCSO

07805301186

Rhys Grant (South Wales Police, Police Constable, Cardiff Bay)

Rhys Grant

Police Constable

07464646253

Gosia Lewanska (South Wales Police, PCSO, Cardiff Bay NPT)

Gosia Lewanska

PCSO

07484523628

Gemma Murphy (South Wales Police, PCSO, Cardiff Bay NPT)

Gemma Murphy

PCSO

07974 084335

Alexander Newbold (South Wales Police, PSCO, Cardiff Bay)

Alexander Newbold

PSCO

07974084410

Olivia Provis-Lewis (South Wales Police, PCSO, Cardiff bay)

Olivia Provis-Lewis

PCSO

07971359617

Sian Rees (South Wales Police, PCSO, Cardiff Bay)

Sian Rees

PCSO

07584004665

Blane Thomas (South Wales Police, PCSO, Cardiff Bay Neighbourhood Policing Team)

Blane Thomas

PCSO

07825378944

Becca Thorne (South Wales Police, PCSO, Cardiff Bay)

Becca Thorne

PCSO

07584004607

Leanne Williams (South Wales Police , PCSO, Cardiff Bay & Penarth)

Leanne Williams

PCSO

07816180826

Emma Worrall (South Wales Police, PCSO, Cardiff Bay)

Emma Worrall

PCSO

07890064282

Local Priority Issues

Priority Action Taken

Shoplifting [Grangetown/Butetown]

Issued 15 December 2025

Update every 3 months

Actioned 15 December 2025

Drug Dealing - Christina Street.

Issued 15 September 2025

Pro-active patrols have been conducted resulting in arrests and seizures of drugs.

Actioned 15 September 2025

Drug dealing & anti-social behaviour

Issued 17 June 2025

In response to concerns regarding anti-social behaviour, including incidents of shoplifting, the Cardiff Bay Neighbourhood Policing Team has established a designated POP which has given us a greater presence in the area and allowed us to deter ASB in the areas which are having higher demand along with increased engagement points to provide support and reassurance to the local community and businesses.
What is a POP?
POP Plans are to be utilised as a short-term intervention problem solving approach in response to problem issues and concerns in your communities. They are simple plans which will be created utilising the SARA problem solving methodology. The POP plan is used to record the problem solving that NPT officers are doing daily.

In response to drug dealing concerns we have created a two pronged approach increased community access to Police which works as a great way to develop community intelligence reporting and an increase in pro-active police patrols targeting hotspot areas. If you would like to see the results of our pro-active policing - sign up to South Wales Listens and Follow SWP Cardiff and the Vale on Facebook.

Regarding the on-going issue of ASB under the bridge connecting to Wood St, Neighbourhood team are working pro-activity with Cardiff Council and supporting partnerships to solve the issue and support those effected. Further updates will be given in due course.

Actioned 17 June 2025

Latest South Wales Updates

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Community Access Point (Mobile Police Station) : Wed 11 Mar 16:00

Dear Resident, Your local Neighbourhood Policing Team will be at Tyndall Street on 11/03/2026 between 1600-1800hrs. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of our l...

South Wales Police
06/03/2026 18:01

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Community Scrutiny Panel : Mon 16 Mar 18:00

Dear Resident, We are pleased to invite you to take part in our upcoming Community Scrutiny Panel, where your voice, insight, and lived experience play a vital role in shaping fair and transparent policing across our communities. 📅 Date: Mon...

South Wales Police
06/03/2026 14:40

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Copper with a Cuppa - Millennium Centre Cardiff Bay : Wed 11 Mar 10:00

Dear Resident, Your local Neighbourhood Policing Team will be at Millennium Centre Cardiff Bay on Wednesday 11th March 2026 at 10.00am. Please take this opportunity to raise any concerns you may have and to find out what we are doing to tackle...

South Wales Police
04/03/2026 10:01

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Positive Action / Gweithredu Cadarnhaol

Positive ActionBILINGUAL MESSAGE / NEGES DWYIEITHOG Hello Resident You may recall a message I sent out earlier this week regarding an increase in vehicles being broken into within the Grangetown/Butetown areas. I am pleased to report that Ca...

South Wales Police
28/02/2026 16:17

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Community Access Point (Mobile Police Station) : Fri 06 Mar 16:00

Dear Resident, Your local Neighbourhood Policing Team will be at Schooner Way on 06/03/2026 between 1600-1800hrs. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of our loc...

South Wales Police
27/02/2026 18:01

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Grange Pavillion Cuppa with a Copper : Tue 24 Feb 12:00

Dear Residents Your local Neighbourhood Policing Team will be at Grange Pavilion on 24th of February between 12pma nd 1pm. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of ou...

South Wales Police
24/02/2026 10:36

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Positive Action / Gweithredu Cadarnhaol

Positive ActionBILINGUAL MESSAGE / NEGES DWYIEITHOG Hello Resident Over the past 24 hours there have been numerous reports in the Grangetown/Butetown area of vehicles being broken into and searches made of their gloveboxes. Officers from Car...

South Wales Police
24/02/2026 08:06

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Copper with a Cuppa - Millennium Centre Cardiff Bay : Wed 11 Feb 10:00

Dear Resident, Your local Neighbourhood Policing Team will be at Millennium Centre Cardiff Bay on Wednesday 11th February 2026 at 10.00am. Please take this opportunity to raise any concerns you may have and to find out what we are doing to tac...

South Wales Police
04/02/2026 10:02

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