Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Butetown

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth Bae Caerdydd / Cardiff Bay Neighbourhood Policing Team

Neil Crowley

PCSO

07805301186

Gosia Lewanska

PCSO

07484523628

Samuel Martin

PCSO

07722151885

Gemma Murphy

PCSO

07974 084335

Alexander Newbold

PSCO

07974084410

Olivia Provis-Lewis

PCSO

07971359617

Sian Rees

PCSO

07584004665

Elaine Williams

PCSO

07870913145

Leanne Williams

PCSO

07816180826

Emma Worrall

PCSO

07890064282

Local Priority Issues

Priority	Action Taken
Drug dealing & anti-social behaviour Issued 17 June 2025	In response to concerns regarding anti-social behaviour, including incidents of shoplifting, the Cardiff Bay Neighbourhood Policing Team has established a designated POP which has given us a greater presence in the area and allowed us to deter ASB in the areas which are having higher demand along with increased engagement points to provide support and reassurance to the local community and businesses. What is a POP? POP Plans are to be utilised as a short-term intervention problem solving approach in response to problem issues and concerns in your communities. They are simple plans which will be created utilising the SARA problem solving methodology. The POP plan is used to record the problem solving that NPT officers are doing daily. In response to drug dealing concerns we have created a two pronged approach increased community access to Police which works as a great way to develop community intelligence reporting and an increase in pro-active police patrols targeting hotspot areas. If you would like to see the results of our pro-active policing - sign up to South Wales Listens and Follow SWP Cardiff and the Vale on Facebook. Regarding the on-going issue of ASB under the bridge connecting to Wood St, Neighbourhood team are working pro-activity with Cardiff Council and supporting partnerships to solve the issue and support those effected. Further updates will be given in due course. Actioned 17 June 2025

Priority

Action Taken

Drug dealing & anti-social behaviour

Issued 17 June 2025

In response to concerns regarding anti-social behaviour, including incidents of shoplifting, the Cardiff Bay Neighbourhood Policing Team has established a designated POP which has given us a greater presence in the area and allowed us to deter ASB in the areas which are having higher demand along with increased engagement points to provide support and reassurance to the local community and businesses.
What is a POP?
POP Plans are to be utilised as a short-term intervention problem solving approach in response to problem issues and concerns in your communities. They are simple plans which will be created utilising the SARA problem solving methodology. The POP plan is used to record the problem solving that NPT officers are doing daily.

In response to drug dealing concerns we have created a two pronged approach increased community access to Police which works as a great way to develop community intelligence reporting and an increase in pro-active police patrols targeting hotspot areas. If you would like to see the results of our pro-active policing - sign up to South Wales Listens and Follow SWP Cardiff and the Vale on Facebook.

Regarding the on-going issue of ASB under the bridge connecting to Wood St, Neighbourhood team are working pro-activity with Cardiff Council and supporting partnerships to solve the issue and support those effected. Further updates will be given in due course.

Actioned 17 June 2025

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