Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Butetown

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth Bae Caerdydd / Cardiff Bay Neighbourhood Policing Team

Neil Crowley (South Wales Police , PCSO, Cardiff Bay )

Neil Crowley

PCSO

07805301186

Gosia Lewanska (South Wales Police, PCSO, Cardiff Bay NPT)

Gosia Lewanska

PCSO

07484523628

Samuel Martin (South Wales Police, PCSO, Cardiff Bay NPT)

Samuel Martin

PCSO

07722151885

Gemma Murphy (South Wales Police, PCSO, Cardiff Bay NPT)

Gemma Murphy

PCSO

07974 084335

Alexander Newbold (South Wales Police, PSCO, Cardiff Bay)

Alexander Newbold

PSCO

07974084410

Olivia Provis-Lewis (South Wales Police, PCSO, Cardiff bay)

Olivia Provis-Lewis

PCSO

07971359617

Sian Rees (South Wales Police, PCSO, Cardiff Bay)

Sian Rees

PCSO

07584004665

Leanne Williams (South Wales Police , PCSO, Cardiff Bay & Penarth)

Leanne Williams

PCSO

07816180826

Emma Worrall (South Wales Police, PCSO, Cardiff Bay)

Emma Worrall

PCSO

07890064282

Local Priority Issues

Priority Action Taken

Drug Dealing - Christina Street.

Issued 15 September 2025

Action taken is updated every three months.

Actioned 15 September 2025

Drug dealing & anti-social behaviour

Issued 17 June 2025

In response to concerns regarding anti-social behaviour, including incidents of shoplifting, the Cardiff Bay Neighbourhood Policing Team has established a designated POP which has given us a greater presence in the area and allowed us to deter ASB in the areas which are having higher demand along with increased engagement points to provide support and reassurance to the local community and businesses.
What is a POP?
POP Plans are to be utilised as a short-term intervention problem solving approach in response to problem issues and concerns in your communities. They are simple plans which will be created utilising the SARA problem solving methodology. The POP plan is used to record the problem solving that NPT officers are doing daily.

In response to drug dealing concerns we have created a two pronged approach increased community access to Police which works as a great way to develop community intelligence reporting and an increase in pro-active police patrols targeting hotspot areas. If you would like to see the results of our pro-active policing - sign up to South Wales Listens and Follow SWP Cardiff and the Vale on Facebook.

Regarding the on-going issue of ASB under the bridge connecting to Wood St, Neighbourhood team are working pro-activity with Cardiff Council and supporting partnerships to solve the issue and support those effected. Further updates will be given in due course.

Actioned 17 June 2025

Latest South Wales Updates

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Cuppa With A Copper : Fri 10 Oct 11:00

Dear Resident, Your local Neighbourhood Policing Team will be at Coffee Mania, Stuart Street on 12th Oct between 1100-1200. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some o...

South Wales Police
07/10/2025 13:46

View Update
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You said, We did / Wnaethoch chi ddweud, Mi wnaethom ni

You Said, We did - ASBBILINGUAL MESSAGE / NEGES DWYIEITHOG Hello Resident Thank you for responding to our survey. We are working hard to tackle anti-social behaviour (ASB) in Mermaid Quay area of BUTETOWN. Following reports of ASB within t...

South Wales Police
06/10/2025 17:33

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ongoing issues BUTETOWN

Hello, As part of the Cardiff Bay Neighbourhood Policing Team covering the Butetown area, we are keen to hear about any concerns you may have in your community. Our role as the neighbourhood team is to tackle ongoing issues using a problem-solvin...

South Wales Police
05/10/2025 18:01

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You said, We did / Wnaethoch chi ddweud, Mi wnaethom ni

You Said, We did - ASBBILINGUAL MESSAGE / NEGES DWYIEITHOG Hello Resident Thank you for responding to our survey. We are working hard to tackle anti-social behaviour (ASB) in The Cardiff bay area Following reports of ASB within these area...

South Wales Police
23/09/2025 08:42

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Cuppa with a copper / Paned gyda'ch plismon

Cuppa with a copper BILINGUAL MESSAGE / NEGES DWYIEITHOG Hello, Your local neighbourhood policing team will be at Morrisons Cafe Cardiff Bay on the 15/09/25 between 12pm-1pm. Come along and meet us. We can discuss any local issues, provide informa...

South Wales Police
13/09/2025 14:30

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Cupper With A Copper : Fri 12 Sep 11:00

Dear Resident, Your local Neighbourhood Policing Team will be at Coffee Mania, Stuart Street on 12th Sep between 1100-1200. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some o...

South Wales Police
09/09/2025 13:45

View Update
Message type icon

Local Priorities Drug dealing Update

Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Drug dealing as a concern in yo...

South Wales Police
08/09/2025 14:39

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Local Priorities Drug dealing Update

Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Drug dealing as a concern in yo...

South Wales Police
08/09/2025 14:39

View Update

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