South Wales Police - Continuous Improvement and Demand Programme Manager

South Wales Police - Continuous Improvement and Demand Programme Manager

Continuous Improvement and Demand Programme Manager

Hello Resident

If you or someone you know is interested in joining South Wales Police as a Continuous Improvement and Demand Programme Manager, we will be open for applications from the 22nd of July 2025.

South Wales Police is an organisation with a committed and proud workforce who have the same mission – to prevent and detect crime; protect, serve and reassure communities; and provide a first-class service to victims. We work 24 hours a day, seven days a week, across an area of about 800 square miles from Swansea to Merthyr Tydfil to our capital city, Cardiff. Our vision is to be an outstanding police service that is accessible, reliable and trusted by our communities.

This is an exciting opportunity to contribute towards the ongoing development of the Continuous Improvement and Demand & Capability activities in Force with a focus on ensuring we are efficient and effective, having the right number of people with the right skills, in the right place at the right time.

Working within Corporate Services, you will be a subject matter expert and provide professional advice and guidance on escalated, varied and complex issues relating to area of work at both a strategic and tactical level.

The Role is to:

Assess requirements of customers and provide adequate support, advice and guidance

Develop, propose and implement appropriate Continuous Improvement and Demand Management systems and processes

Organise and manage the day-to-day provision of Continuous Improvement and Demand and Capability activities to inform strategic and operational decisions

Effectively engage with internal colleagues across a range of support departments to ensure a coordinated approach to Continuous Improvement and Demand Management

Your Experience:

You must have experience of demand modelling and resource management systems (e.g. Process Evolution software)

You must have an in-depth knowledge of using Continuous Improvement tools and techniques to deliver change

You must have the ability to manage multiple pieces of work under a change programme

You must be able to analyse qualitative and quantitative information

You must have experience of advising, negotiating and influencing at a senior level

You must have experience of benefits realisation

Please follow the link below to our website to apply:

Continuous Improvement and Demand Programme Manager - Police Jobs Wales

South Wales Police recognises the importance and significance of having a diverse workforce to help enhance the capability and capacity of delivering a high-quality performance for our diverse communities. To meet the Force’s ambition to be the to be the best at understanding and responding to our communities’ needs, our Positive Action Team is available to answer any queries and provide support to candidate from minority ethnic communities.

For further information on the role, or if you wish to discuss Positive Action, please email PositiveAction@south-wales.police.uk

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Sarah Lewis
(South Wales Police, Administrator, South Wales)