Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Yr Eglwys Newydd a Thongwynlais - Whitchurch and Tongwynlais

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth Trelái a’r Tyllgoed / Ely & Fairwater Neighbourhood Policing Team

Lauren Jay (South Wales Police, PCSO, Whitchurch & Tongwynlais, NPT)

Lauren Jay

PCSO

07870914068

Neil Park (South Wales Police, PCSO, Whitchurch & Tongwynlais NPT)

Neil Park

PCSO

07773662975

Kelly Rees (South Wales Police, Police Constable, Whitchurch & Tongwynlais NPT)

Kelly Rees

Police Constable

07816280190

Local Priority Issues

Priority Action Taken

Off Road Bikes

Issued 08 September 2025

We have carried out high-visibility patrols in identified areas.

Actioned 08 September 2025

Parking Concerns

Issued 08 September 2025

Action taken is updated every three months.

Actioned 08 September 2025

Off Road Bikes

Issued 08 September 2025

More than 60 illegal e-bikes and e-scooters have been seized in one day across #Cardiff and #Barry making the streets safer.
Among them was a modified mountain bike capable of reaching 90 miles per hour – the fastest ever that has been seized in a joint operation between South Wales Police and Cardiff Council
This bike was one of 11 seized in #Ely and #Fairwater

In total 62 illegal mechanically propelled vehicles (MPVs) also known as illegal e-bikes and scooters were seized.
They will now be crushed and recycled.

Inspector Tim Ursell Neighbourhood Manager for Fairwater/Canton & Ely said: “Unlawful use of e-bikes and e-scooters is not only illegal but also puts pedestrians and road users at serious risk.
“The impact of anti-social e-bike riders on the communities is regularly raised as a concern.
“Generally, the people we stop are oblivious to the law. They are typically delivery drivers, commuters looking for cheap travel or young people who see it as a trend.
“We urge the public to please understand the law and make safe, legal choices.

This operation follows a successful summer operation which resulted in 135 MPVs being seized.

Actioned 08 September 2025

Retail crime and shoplifting

Issued 01 September 2025

Action taken is updated every three months

Actioned 01 September 2025

Vehicle crime

Issued 01 September 2025

Action taken is updated every three months.

Actioned 01 September 2025

Parking Concerns

Issued 17 June 2025

We have carried out high-visibility patrols in identified areas.

Actioned 01 September 2025

Retail crime & shoplifting

Issued 17 June 2025

We have carried out high-visibility patrols in identified areas.

Actioned 01 September 2025

Vehicle Crime

Issued 17 June 2025

We have carried out high-visibility patrols in identified areas.



Actioned 01 September 2025

Latest South Wales Updates

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Cuppa with a Copper at the Ainon Baptist Church, Tongwynlais : Wed 29 Oct 11:00

Dear Resident, Your local Neighbourhood Policing Team will be at Ainon Baptist Church on Wednesday 29th October between 11:00 & 12:00 hours. Come along and meet us. We can discuss any local issues, provide information on crime prevention, ...

South Wales Police
22/10/2025 12:45

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Bike Marking at Cardiff University Main Building : Tue 28 Oct 09:00

Dear Resident, Your local Neighbourhood Policing Team will be at Cardiff University, Main Building (Park Place) on 28/10/2025 at 0900hrs for a free bike marking event. If you would like you to have your bike marked come along with your bike a...

South Wales Police
21/10/2025 15:07

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Police Support Volunteer Recruitment Cardiff & Vale

There is still time to apply to become a Police Support Volunteer with South Wales Police in the Cardiff & Vale of Glamorgan area.As a Police Support Volunteer you will be involved with the following, and much more: > Cardiff Safety Bus > B...

South Wales Police
21/10/2025 13:50

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Own the Night | Championing Women's Running & Safety Across Wales

South Wales Police and Welsh Athletics have been working in partnership on the following campaign - Own the Night | Championing Women's Running & Safety Across Wales The aims of the campaign are to: Raise awareness of women’s safety concerns wh...

South Wales Police
16/10/2025 19:58

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Whitchurch & Tongwynlais PACT meeting at Whitchurch Hub : Wed 29 Oct 19:00

Dear Resident, We are encouraging the public to have their say, at an event at Whitchurch Hub on Wednesday 29th October at 19:00 hours. This meeting gives you the opportunity to raise any concerns and to find out what we are doing to tackle the...

South Wales Police
15/10/2025 19:01

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Cuppa with a Copper at the Ararat Church : Wed 22 Oct 11:00

Dear Resident, Your local Neighbourhood Policing Team will be at Ararat Baptist Church on Wednesday 22nd October between 11:00 & 12:00 hours. Come along and meet us. We can discuss any local issues, provide information on crime prevention,...

South Wales Police
15/10/2025 12:45

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Special Constable (Volunteer Police Officer) Recruitment / Recriwtio Cwnstabliaid Gwirfoddol (Swyddogion Heddlu Gwirfoddol)

Hello Resident Special Constable (Volunteer Police Officer) Recruitment As a Special Constable, you can play a crucial role in helping us to deliver the policing priorities for South Wales. Becoming a Special Constable is a rewarding and enjoyabl...

South Wales Police
15/10/2025 09:46

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Police Support Volunteer Recruitment Cardiff & Vale

There is still time to apply to become a Police Support Volunteer with South Wales Police in the Cardiff & Vale of Glamorgan area.As a Police Support Volunteer you will be involved with the following, and much more: > Cardiff Safety Bus > B...

South Wales Police
14/10/2025 18:09

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