Look up your local Neighbourhood Policing Team
Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:
Yr Eglwys Newydd a Thongwynlais - Whitchurch and Tongwynlais
Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.
We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.
Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.
By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.
Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.
Tîm plismona cymdogaeth Trelái a’r Tyllgoed / Ely & Fairwater Neighbourhood Policing Team
Lauren Jay
PCSO
07870914068
Neil Park
PCSO
07773662975
Kelly Rees
Police Constable
07816280190
Local Priority Issues
| Priority | Action Taken |
|---|---|
|
Off Road Bikes Issued 08 September 2025 |
We have carried out high-visibility patrols in identified areas. Actioned 08 September 2025 |
|
Parking Concerns Issued 08 September 2025 |
Action taken is updated every three months. Actioned 08 September 2025 |
|
Off Road Bikes Issued 08 September 2025 |
More than 60 illegal e-bikes and e-scooters have been seized in one day across #Cardiff and #Barry making the streets safer. Actioned 08 September 2025 |
|
Retail crime and shoplifting Issued 01 September 2025 |
Officers have worked closely with shops in the area and will continue to do so. Actioned 01 September 2025 |
|
Vehicle crime Issued 01 September 2025 |
Action taken is updated every three months. Actioned 01 September 2025 |
|
Parking Concerns Issued 17 June 2025 |
We have carried out high-visibility patrols in identified areas. Actioned 01 September 2025 |
|
Retail crime & shoplifting Issued 17 June 2025 |
We have carried out high-visibility patrols in identified areas. Actioned 01 September 2025 |
|
Vehicle Crime Issued 17 June 2025 |
We have carried out high-visibility patrols in identified areas. Actioned 01 September 2025 |
Latest South Wales Updates
Mobile Police Pod - Engage with your local PCSO's : Sat 22 Nov 10:00
Dear Resident, Your local Neighbourhood Policing Team will be outside of Boots Merthyr Road, Whitchurch on Saturday 22nd November between 10-2. Come along and meet us. Unfortunately there will be no Knife Amnesty as originally planned however ...
Knife Amnesty at our Mobile Police Pod : Sat 22 Nov 10:00
Dear Resident, Your local Neighbourhood Policing Team will be outside Boots Merthyr Road, Whitchurch in the lay by on Saturday 22nd November between 10-2. Come along and meet us and bring any knives you wish to dispose of, no questions asked o...
Cuppa with a Copper - Oak House Community Room : Mon 24 Nov 10:00
Dear Resident, Your local Neighbourhood Policing Team will be at Oak House Community Room on 24/11/25 between 10:00 - 12:00. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some ...
Cuppa with a Copper at the Ararat Church : Wed 19 Nov 11:00
Dear Resident, Your local Neighbourhood Policing Team will be at The Ararat Baptist Church on Wednesday 19th November between 11:00 and 12:00 hours. Come along and meet us. We can discuss any local issues, provide information on crime preventi...
Whitchurch & Tongwynlais PACT meeting at Whitchurch Hub : Wed 19 Nov 19:00
Dear Resident, We are encouraging the public to have their say, at an event at Whitchurch Hub on Wednesday 19th November at 19:00 hours. This meeting gives you the opportunity to raise any concerns and to find out what we are doing to tackle th...
Community Safety Event
Good Afternoon, South Wales Police will be attending a multi agency Community Safety Event at Whitchurch Library Hub, Wednesday 12th November, between 13:00 and 16:00 hours. Come along, ask questions, get advice and enjoy a Cuppa. Agencies attend...
Bike Marking at Cardiff Metropolitan University (Llandaff Campus) : Thu 06 Nov 11:00
Dear Resident, Your local Neighbourhood Policing Team will be at Cardiff Metropolitan University (Llandaff Campus) on 06/11/2025 at 1100hrs for a free bike marking event. If you would like you to have your bike marked come along with your bik...
PCSO Drop-In Session at Whitchurch Hub : Thu 06 Nov 11:00
Dear Resident, Your local Neighbourhood Policing Team will be at Whitchurch Hub on Thursday 6th November between 11:00 and 12:00 hours. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you ...
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