Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Y Tyllgoed - Fairwater

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth Trelái a’r Tyllgoed / Ely & Fairwater Neighbourhood Policing Team

Jennifer Alcock

PCSO

07469 907984

Craig Dawes

PCSO

07977571061

Hilary Hawksley

Police Sergeant

07584883397

Joe Hurley

Police Constable

07813405358

Matthew Jenkins

PCSO

07971952798

Millie Oneil

PCSO

Carol Salter

PCSO

07837748699

Matthew Todd-Bennett

Police Constable

07407413665

Local Priority Issues

Priority	Action Taken
Off Road Bikes – Ebikes Issued 11 March 2026	Action taken is updated every three months. Actioned 11 March 2026
Shoplifting & Retail crime Issued 11 March 2026	Action taken is updated every three months. Actioned 11 March 2026
Anti Social Behaviour Beechley Drive Issued 11 March 2026	Action taken is updated every three months. Actioned 11 March 2026
Anti Social Behaviour Beechley Drive Issued 04 December 2025	We have carried out high-visibility patrols in identified areas. We have worked with local councils and housing providers to address ASB. Actioned 11 March 2026
Off-road motorbikes & illegal vehicle use Issued 04 December 2025	Officers have seized a further 55 illegal e-bikes and scooters during a recent deployment in Cardiff. On Sunday 25 and Friday 30 January, officers in Cardiff were deployed across the city centre, Ely, Fairwater, Cathays and Roath as part of a local initiative targeting illegal and dangerously ridden e-bikes and off-road vehicles in our towns. Rolling out after a briefing at Cardiff Central, the local Neighbourhood Policing Team was supported by colleagues from Cardiff Council and Home Immigration Enforcement to patrol across different areas of the city to check the vehicles, educate drivers and if needed, seize the vehicle. A total of 55 e-bikes and e-scooters were seized during the deployment. Some of which were tested and shown to reach speeds in excess of 80mph. This operation goes beyond simply riding these vehicles illegally. Officers also made three arrests for Possession with Intent to Supply Class B (Cannabis) and Home Office Immigration Enforcement had a successful deployment with 3 arrests, all bailed and reported for breach of bail and working illegally in the UK. Inspector Tim Ursell said: “These are great results that will undoubtedly have a positive impact on the members of local communities whose lives are continually disrupted by the dangerous and anti-social riding of off-road and illegal road vehicles. “Combating anti-social behaviour is a key pillar of the Neighbourhood Policing Guarantee with this op showing our continued commitment in Cardiff to tackling this issue.” Actioned 11 March 2026
Shoplifting & Retail crime Issued 04 December 2025	Officers have worked closely with shops in the area and will continue to do so. NPT are conducting regular patrols Actioned 11 March 2026
Anti Social Behaviour Beechley Drive Issued 01 September 2025	We have carried out high-visibility patrols in identified areas. Actioned 04 December 2025
Off-road motorbikes & illegal vehicle use Issued 01 September 2025	More than 60 illegal e-bikes and e-scooters have been seized in one day across #Cardiff and #Barry making the streets safer. Among them was a modified mountain bike capable of reaching 90 miles per hour – the fastest ever that has been seized in a joint operation between South Wales Police and Cardiff Council This bike was one of 11 seized in #Ely and #Fairwater In total 62 illegal mechanically propelled vehicles (MPVs) also known as illegal e-bikes and scooters were seized. They will now be crushed and recycled. Inspector Tim Ursell Neighbourhood Manager for Fairwater/Canton & Ely said: “Unlawful use of e-bikes and e-scooters is not only illegal but also puts pedestrians and road users at serious risk. “The impact of anti-social e-bike riders on the communities is regularly raised as a concern. “Generally, the people we stop are oblivious to the law. They are typically delivery drivers, commuters looking for cheap travel or young people who see it as a trend. “We urge the public to please understand the law and make safe, legal choices. This operation follows a successful summer operation which resulted in 135 MPVs being seized. Actioned 01 September 2025
Shoplifting & Retail crime Issued 01 September 2025	We have carried out high-visibility patrols in identified areas. Actioned 04 December 2025
Antisocial behaviour - Beechley Drive Issued 17 June 2025	We have carried out high-visibility patrols in identified areas. Actioned 01 September 2025
Off-road motorbikes & illegal vehicle use Issued 17 June 2025	We have carried out high-visibility patrols in identified areas. Actioned 01 September 2025
Shoplifting & Retail crime Issued 17 June 2025	We have carried out high-visibility patrols in identified areas. Actioned 01 September 2025

Priority

Action Taken

Off Road Bikes – Ebikes

Issued 11 March 2026

Action taken is updated every three months.

Actioned 11 March 2026

Shoplifting & Retail crime

Issued 11 March 2026

Action taken is updated every three months.

Actioned 11 March 2026

Anti Social Behaviour Beechley Drive

Issued 11 March 2026

Action taken is updated every three months.

Actioned 11 March 2026

Anti Social Behaviour Beechley Drive

Issued 04 December 2025

We have carried out high-visibility patrols in identified areas.
We have worked with local councils and housing providers to address ASB.

Actioned 11 March 2026

Off-road motorbikes & illegal vehicle use

Issued 04 December 2025

Officers have seized a further 55 illegal e-bikes and scooters during a recent deployment in Cardiff.
On Sunday 25 and Friday 30 January, officers in Cardiff were deployed across the city centre, Ely, Fairwater, Cathays and Roath as part of a local initiative targeting illegal and dangerously ridden e-bikes and off-road vehicles in our towns.
Rolling out after a briefing at Cardiff Central, the local Neighbourhood Policing Team was supported by colleagues from Cardiff Council and Home Immigration Enforcement to patrol across different areas of the city to check the vehicles, educate drivers and if needed, seize the vehicle.
A total of 55 e-bikes and e-scooters were seized during the deployment. Some of which were tested and shown to reach speeds in excess of 80mph.
This operation goes beyond simply riding these vehicles illegally. Officers also made three arrests for Possession with Intent to Supply Class B (Cannabis) and Home Office Immigration Enforcement had a successful deployment with 3 arrests, all bailed and reported for breach of bail and working illegally in the UK.
Inspector Tim Ursell said:
“These are great results that will undoubtedly have a positive impact on the members of local communities whose lives are continually disrupted by the dangerous and anti-social riding of off-road and illegal road vehicles.
“Combating anti-social behaviour is a key pillar of the Neighbourhood Policing Guarantee with this op showing our continued commitment in Cardiff to tackling this issue.”

Actioned 11 March 2026

Shoplifting & Retail crime

Issued 04 December 2025

Officers have worked closely with shops in the area and will continue to do so.
NPT are conducting regular patrols

Actioned 11 March 2026

Anti Social Behaviour Beechley Drive

Issued 01 September 2025

We have carried out high-visibility patrols in identified areas.

Actioned 04 December 2025

Off-road motorbikes & illegal vehicle use

Issued 01 September 2025

More than 60 illegal e-bikes and e-scooters have been seized in one day across #Cardiff and #Barry making the streets safer.
Among them was a modified mountain bike capable of reaching 90 miles per hour – the fastest ever that has been seized in a joint operation between South Wales Police and Cardiff Council
This bike was one of 11 seized in #Ely and #Fairwater

In total 62 illegal mechanically propelled vehicles (MPVs) also known as illegal e-bikes and scooters were seized.
They will now be crushed and recycled.

Inspector Tim Ursell Neighbourhood Manager for Fairwater/Canton & Ely said: “Unlawful use of e-bikes and e-scooters is not only illegal but also puts pedestrians and road users at serious risk.
“The impact of anti-social e-bike riders on the communities is regularly raised as a concern.
“Generally, the people we stop are oblivious to the law. They are typically delivery drivers, commuters looking for cheap travel or young people who see it as a trend.
“We urge the public to please understand the law and make safe, legal choices.

This operation follows a successful summer operation which resulted in 135 MPVs being seized.

Actioned 01 September 2025

Shoplifting & Retail crime

Issued 01 September 2025

We have carried out high-visibility patrols in identified areas.

Actioned 04 December 2025

Antisocial behaviour - Beechley Drive

Issued 17 June 2025

We have carried out high-visibility patrols in identified areas.

Actioned 01 September 2025

Off-road motorbikes & illegal vehicle use

Issued 17 June 2025

We have carried out high-visibility patrols in identified areas.

Actioned 01 September 2025

Shoplifting & Retail crime

Issued 17 June 2025

We have carried out high-visibility patrols in identified areas.

Actioned 01 September 2025

Have your say

Latest South Wales Updates

Meet Your Local Officers : Thu 25 Jun 11:00

Dear Resident, Your local Neighbourhood Policing Team will be at Fairwater Hub on 25/06/2026 between 11:00 - 13:00. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of our lo...

South Wales Police

15/04/2026 14:55

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Meet Your Local Officers : Thu 28 May 11:00

Dear Resident, Your local Neighbourhood Policing Team will be at Fairwater Hub on 28/05/2026 between 11:00 - 13:00. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of our lo...

South Wales Police

15/04/2026 14:49

View Update

Meet Your Local Officers : Thu 30 Apr 11:00

Dear Resident, Your local Neighbourhood Policing Team will be at Fairwater Hub on 30/04/2026 between 11:00 - 13:00. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of our lo...

South Wales Police

15/04/2026 14:44

View Update

Cannabis grow located

Dear resident, Fairwater Neighbourhood Policing Team located a cannabis grow in the Pentrebane area today. Over 100 cannabis plants have been located inside an address and will now be destroyed. This positive result came as a result of community in...

South Wales Police

02/04/2026 19:22

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CCTV appeal for theft from motor vehicles in Fairwater

Dear residents Between 28th March and 30th March 2026 there has been an increase in vehicle crime in the Fairwater area, predominately around Wroughton Place, Llangattock Road, Llandetty Road, Bwlch Road, Wellwright Road and Everswell Road. These...

South Wales Police

01/04/2026 11:24

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Local Priorities Rural Crime Message

Dear Resident, I wanted to provide you with an update regarding Rural Crime, which people around your area have highlighted as an issue of concern on the priority survey. The Dogs (Protection of Livestock) (Amendment) Act 2025 has officially rece...

South Wales Police

09/03/2026 17:43

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Positive Action / Gweithredu Cadarnhaol

Positive Action Hello Residents, Fairwater Neighbourhood Policing team have been working hard in the areas of Creigiau, Pentyrch and Radyr after concerns were raised that rogue traders have been operating in the area recently. These traders offer...

South Wales Police

06/03/2026 16:09

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Community Scrutiny Panel : Mon 16 Mar 18:00

Dear Resident, We are pleased to invite you to take part in our upcoming Community Scrutiny Panel, where your voice, insight, and lived experience play a vital role in shaping fair and transparent policing across our communities. 📅 Date: Mon...

South Wales Police

06/03/2026 14:40

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