Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Y Tyllgoed - Fairwater

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth Trelái a’r Tyllgoed / Ely & Fairwater Neighbourhood Policing Team

Jennifer Alcock (South Wales Police, PCSO, Fairwater NPT)

Jennifer Alcock

PCSO

07469 907984

Craig Dawes (South Wales Police, PCSO, Fairwater NPT)

Craig Dawes

PCSO

07977571061

HILARY HAWKSLEY (South Wales Police, Sergeant, Fairwater)

Hilary Hawksley

Sergeant

07584883397

Joe Hurley (South Wales Police, Police Constable, Fairwater NPT)

Joe Hurley

Police Constable

07813405358

Matthew Jenkins (South Wales Police, PCSO, Fairwater)

Matthew Jenkins

PCSO

07971952798

Carol Salter (South Wales Police, PCSO, Ely NPT)

Carol Salter

PCSO

07837748699

Matthew Todd-Bennett (South Wales Police, Police Constable, Fairwater NPT)

Matthew Todd-Bennett

Police Constable

07407413665

Local Priority Issues

Priority Action Taken

Off Road Bikes – Ebikes

Issued 26 February 2026

Action taken is updated every three months.

Actioned 26 February 2026

Shoplifting & Retail crime

Issued 26 February 2026

Action taken is updated every three months.

Actioned 26 February 2026

Anti Social Behaviour Beechley Drive

Issued 04 December 2025

Action taken is updated every three months.

Actioned 04 December 2025


Off-road motorbikes & illegal vehicle use

Issued 04 December 2025

Officers have seized a further 55 illegal e-bikes and scooters during a recent deployment in Cardiff.
On Sunday 25 and Friday 30 January, officers in Cardiff were deployed across the city centre, Ely, Fairwater, Cathays and Roath as part of a local initiative targeting illegal and dangerously ridden e-bikes and off-road vehicles in our towns.
Rolling out after a briefing at Cardiff Central, the local Neighbourhood Policing Team was supported by colleagues from Cardiff Council and Home Immigration Enforcement to patrol across different areas of the city to check the vehicles, educate drivers and if needed, seize the vehicle.
A total of 55 e-bikes and e-scooters were seized during the deployment. Some of which were tested and shown to reach speeds in excess of 80mph.
This operation goes beyond simply riding these vehicles illegally. Officers also made three arrests for Possession with Intent to Supply Class B (Cannabis) and Home Office Immigration Enforcement had a successful deployment with 3 arrests, all bailed and reported for breach of bail and working illegally in the UK.
Inspector Tim Ursell said:
“These are great results that will undoubtedly have a positive impact on the members of local communities whose lives are continually disrupted by the dangerous and anti-social riding of off-road and illegal road vehicles.
“Combating anti-social behaviour is a key pillar of the Neighbourhood Policing Guarantee with this op showing our continued commitment in Cardiff to tackling this issue.”

Actioned 26 February 2026

Shoplifting & Retail crime

Issued 04 December 2025

Officers have worked closely with shops in the area and will continue to do so.
NPT are conducting regular patrols

Actioned 26 February 2026

Anti Social Behaviour Beechley Drive

Issued 01 September 2025

We have carried out high-visibility patrols in identified areas.

Actioned 04 December 2025

Off-road motorbikes & illegal vehicle use

Issued 01 September 2025

More than 60 illegal e-bikes and e-scooters have been seized in one day across #Cardiff and #Barry making the streets safer.
Among them was a modified mountain bike capable of reaching 90 miles per hour – the fastest ever that has been seized in a joint operation between South Wales Police and Cardiff Council
This bike was one of 11 seized in #Ely and #Fairwater

In total 62 illegal mechanically propelled vehicles (MPVs) also known as illegal e-bikes and scooters were seized.
They will now be crushed and recycled.

Inspector Tim Ursell Neighbourhood Manager for Fairwater/Canton & Ely said: “Unlawful use of e-bikes and e-scooters is not only illegal but also puts pedestrians and road users at serious risk.
“The impact of anti-social e-bike riders on the communities is regularly raised as a concern.
“Generally, the people we stop are oblivious to the law. They are typically delivery drivers, commuters looking for cheap travel or young people who see it as a trend.
“We urge the public to please understand the law and make safe, legal choices.

This operation follows a successful summer operation which resulted in 135 MPVs being seized.

Actioned 01 September 2025

Shoplifting & Retail crime

Issued 01 September 2025

We have carried out high-visibility patrols in identified areas.

Actioned 04 December 2025

Antisocial behaviour - Beechley Drive

Issued 17 June 2025

We have carried out high-visibility patrols in identified areas.

Actioned 01 September 2025

Off-road motorbikes & illegal vehicle use

Issued 17 June 2025

We have carried out high-visibility patrols in identified areas.


Actioned 01 September 2025

Shoplifting & Retail crime

Issued 17 June 2025

We have carried out high-visibility patrols in identified areas.

Actioned 01 September 2025

Latest South Wales Updates

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Positive Action / Gweithredu Cadarnhaol

Positive Action Hello Residents, Fairwater Neighbourhood Policing team have been working hard in the areas of Creigiau, Pentyrch and Radyr after concerns were raised that rogue traders have been operating in the area recently. These traders offer...

South Wales Police
06/03/2026 16:09

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Community Scrutiny Panel : Mon 16 Mar 18:00

Dear Resident, We are pleased to invite you to take part in our upcoming Community Scrutiny Panel, where your voice, insight, and lived experience play a vital role in shaping fair and transparent policing across our communities. 📅 Date: Mon...

South Wales Police
06/03/2026 14:40

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Local Priorities Drug dealing Message

Dear Resident, I wanted to provide you with an update regarding Drug dealing, which people around your area have highlighted as an issue of concern on the priority survey. You said we did!Fairwater Neighbourhood Policing Team completed 3 positive...

South Wales Police
28/01/2026 11:56

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Metal thefts across Cardiff and the Vale

Dear Resident We are asking residents to be vigilant and report any suspicious activity. There has been an increase in metal thefts over the last two weeks where post boxes and drain covers have been targeted. These thefts have a significant cost f...

South Wales Police
28/01/2026 11:30

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Theft of Gully Grates

Good evening, South Wales Police are currently investigating a recent spate of gully grate thefts that have taken place throughout January in several areas of Cardiff, including Fairwater, Danescourt, Llandaff, Llandaff North, and Whitchurch. Enq...

South Wales Police
27/01/2026 19:59

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Found Bag

Dear Resident, Fairwater Neighbourhood Policing Team have found and recovered a bag whilst on patrol this week and would like to try and reunite it with its owner. The contents of the bag would be used for a very specific profession. We won't dis...

South Wales Police
23/01/2026 14:15

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Police 999/101 Call Handler - Incident Risk and Resolution Officer

Hello Resident If you or someone you know is interested in joining our Public Service Centre, where our operators deal with emergency and non-emergency calls from the public, and dispatch these calls to our police officers, we will be opening t...

South Wales Police
21/12/2025 15:46

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Join Us as a Station Enquiry Officer

Positive ActionBILINGUAL MESSAGE / NEGES DWYIEITHOG Hello Resident Would you like a career like no other? If so… Join Us South Wales Police brings together thousands of people with the same aim – to keep South Wales safe. We want to be the best...

South Wales Police
11/12/2025 15:10

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