Look up your local Neighbourhood Policing Team
Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:
Y Castell - Castle
Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.
We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.
Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.
By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.
Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.
Tîm plismona cymdogaeth dinas Abertawe / Swansea City Neighbourhood Policing Team
Samantha Butler
PCSO
07970162961
Jonathan Hancock
Sergeant
07854351307
Benjamin Jones
PCSO
07816187915
Francesca Monni
PCSO
07483348196
David Moore
PCSO
07805301593
Jessica Reed
PCSO
07805301636
James Rees
Police Constable
07880057620
Harry Robbins
PCSO
07870910951
Liz Tancock
PCSO
07870911959
Nathan Thomas
PCSO
07584004590
James Truscott
Sergeant
07825385634
Terence Wilkins
PCSO
07805301688
Local Priority Issues
| Priority | Action Taken |
|---|---|
|
ASB - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street Issued 15 December 2025 |
Action taken is updated every three months Actioned 15 December 2025 |
|
ASB / alcohol - City Centre Issued 15 December 2025 |
Action taken is updated every three months Actioned 15 December 2025 |
|
Shoplifting & Retail Crime – City Centre Issued 15 December 2025 |
Action taken is updated every three months Actioned 15 December 2025 |
|
ASB - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street Issued 15 September 2025 |
Bus Station partnership patrols to identify prolific offenders - positive action being taken. Actioned 15 December 2025 |
|
ASB / alcohol - City Centre Issued 15 September 2025 |
Continued patrols as part of Operation Sentinel, targeting hot spot locations and offenders Actioned 15 December 2025 |
|
Shoplifting & Retail Crime – City Centre Issued 15 September 2025 |
Reduction of nearly 15% in reported retail crime since April 2025 with more offenders being brought to justice Actioned 15 December 2025 |
|
Antisocial behaviour - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street Issued 17 June 2025 |
Several arrests have taken place in August in relation to youths committing crime and causing ASB in the Bus Station. Actioned 15 September 2025 |
|
Anti-social behaviour - Alcohol - City Centre Issued 17 June 2025 |
Operation Viscaria continue to patrol the City Centre and have issued several dispersal notices for people to leave the area owing to alcohol related behaviour. Actioned 15 September 2025 |
|
Shoplifting & Retail Crime – City Centre Issued 17 June 2025 |
Criminal Behaviour Orders have been issued and amended to several perpetrators, limiting their attendance at specific stores. Actioned 15 September 2025 |
Latest South Wales Updates
Local Priorities Anti-social behaviour – general Message
Dear Resident, I wanted to provide you with an update regarding Anti-social behaviour – general, which people around your area have highlighted as an issue of concern on the priority survey. South Wales Police have received an increase in youths ...
Local Priorities I have no issues Message
Dear Resident, I wanted to provide you with an update regarding I have no issues, which people around your area have highlighted as an issue of concern on the priority survey. 🎆 New Year’s Eve – Stay Safe & Look After Each Other 🎆As we welc...
🎆 New Year’s Eve – Stay Safe & Look After Each Other 🎆
Dear Resident, I wanted to provide you with an update regarding I have no issues, which people around your area have highlighted as an issue of concern on the priority survey. As we welcome the New Year, South Wales Police would like to remind ev...
Local Priorities Vehicle crime (theft from or theft of) Concern Update
Dear Resident, Thank you for taking the local priority survey recently, we note that you highlighted Vehicle crime (theft from or theft of) in the survey so we wanted to provide you with an update on this local matter. We have had a higher volum...
Christmas Crime Prevention Table : Tue 23 Dec 14:00
Dear Resident, Your local Neighbourhood Policing Team will be at the Quadrant Shopping Centre on 23/12/2025 between 14:00 - 16:00. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about...
Police 999/101 Call Handler - Incident Risk and Resolution Officer
Hello Resident If you or someone you know is interested in joining our Public Service Centre, where our operators deal with emergency and non-emergency calls from the public, and dispatch these calls to our police officers, we will be opening t...
Crime Prevention Table : Sun 21 Dec 14:00
Dear Resident, Your local Neighbourhood Policing Team will be at the Quadrant Shopping Centre on the 21st of December between 14:00pm and 16:00pm. Come along and meet us. We can discuss any local issues and provide information on crime prevent...
Local Priorities Anti-social behaviour – general Message
Dear Resident, I wanted to provide you with an update regarding Anti-social behaviour – general, which people around your area have highlighted as an issue of concern on the priority survey. Officers have received multiple reports of youths causi...
Click here to see more Updates
