Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Y Castell - Castle

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth dinas Abertawe / Swansea City Neighbourhood Policing Team

Samantha Butler (South Wales Police, PCSO, Swansea NPT)

Samantha Butler

PCSO

07970162961

Christopher Gardner (South Wales Police, PCSO, City, Swansea)

Christopher Gardner

PCSO

07880057600

Jonathan Hancock (South Wales Police, Sergeant, CITY NPT)

Jonathan Hancock

Sergeant

07584883583

Benjamin Jones (South Wales Police, PCSO, Swansea NPT)

Benjamin Jones

PCSO

07816187915

Francesca Monni (South Wales Police, PCSO, SNPT)

Francesca Monni

PCSO

07483348196

David Moore (South Wales Police, PCSO, Swansea NPT)

David Moore

PCSO

07805301593

Kayleigh Powell (South Wales Police, PCSO, Swansea NPT)

Kayleigh Powell

PCSO

07974084419

James Rees (South Wales Police, Police Constable, SNPT Swansea City)

James Rees

Police Constable

07880057620

Harry Robbins (South Wales Police, PCSO, Castle, Swansea)

Harry Robbins

PCSO

07870910951

Jonathan Shaddick (South Wales Police, Police Sergeant, Swansea City Centre NPT)

Jonathan Shaddick

Police Sergeant

07584883135

Becca Steadman (South Wales Police, PCSO, Swansea City SNPT)

Becca Steadman

PCSO

07584004668

Nathan Thomas (South Wales Police, PCSO, Swansea City Centre)

Nathan Thomas

PCSO

07584004590

Local Priority Issues

Priority Action Taken

ASB - youth nuisance - Swansea Bus Station

Issued 19 March 2026

Action taken is updated every 3 months

Actioned 19 March 2026

Shoplifting & Retail Crime – City Centre

Issued 19 March 2026

Action taken is updated every 3 months

Actioned 19 March 2026

Clear Hold Build area - tackling ASB and crime in Dyfatty

Issued 19 March 2026

Action taken is updated every 3 months

Actioned 19 March 2026

ASB - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street

Issued 15 December 2025

Multi agency resources patrolling in Bus Station. Diversionary actions implemented and positive action taken to tackle those causing anti social behaviour

Actioned 19 March 2026

ASB / alcohol - City Centre

Issued 15 December 2025

Regular patrols undertaken as part of Operation Sentinel. Reduction in ASB evidenced with continued presence in the area

Actioned 19 March 2026

Shoplifting & Retail Crime – City Centre

Issued 15 December 2025

Reduction of 16% in reported retail crime since with more offenders being brought to justice

Actioned 19 March 2026

ASB - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street

Issued 15 September 2025

Bus Station partnership patrols to identify prolific offenders - positive action being taken.
Winter of Action - visible resources deployed throughout the City

Actioned 15 December 2025

ASB / alcohol - City Centre

Issued 15 September 2025

Continued patrols as part of Operation Sentinel, targeting hot spot locations and offenders

Actioned 15 December 2025

Shoplifting & Retail Crime – City Centre

Issued 15 September 2025

Reduction of nearly 15% in reported retail crime since April 2025 with more offenders being brought to justice

Actioned 15 December 2025

Antisocial behaviour - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street

Issued 17 June 2025

Several arrests have taken place in August in relation to youths committing crime and causing ASB in the Bus Station.
A partnership approach is ongoing with additional resources patrolling the area.
Some youths have been issued community protection notices with exclusion zones attached, preventing them from attending the area.

Actioned 15 September 2025

Anti-social behaviour - Alcohol - City Centre

Issued 17 June 2025

Operation Viscaria continue to patrol the City Centre and have issued several dispersal notices for people to leave the area owing to alcohol related behaviour.
Operation Daylily and Operation Totara has provided an increased presence from police and partners patrol throughout the City Centre area resulting in a 6% reduction compared to last year

Actioned 15 September 2025

Shoplifting & Retail Crime – City Centre

Issued 17 June 2025

Criminal Behaviour Orders have been issued and amended to several perpetrators, limiting their attendance at specific stores.
Retail theft is down by 14% between June and August 2025 whilst nearly 45% of these reports have had a successful and positive outcome with the offender brought to justice

Actioned 15 September 2025

Latest South Wales Updates

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Local Priorities Anti-social behaviour – general Update

Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Anti-social behaviour – general...

South Wales Police
01/04/2026 16:58

View Update
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Patrols in Your Area – Swansea

Hi all, You may have seen officers and PCSOs out on patrol across Swansea this week, particularly in areas where concerns have been raised. We are continuing to carry out high-visibility patrols, engaging with the public, and addressing local issues...

South Wales Police
01/04/2026 13:21

View Update
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Local Priorities Vehicle crime (theft from or theft of) Concern Update

Dear Resident, I wanted to provide you with an update regarding Vehicle crime (theft from or theft of), which people around your area have highlighted as an issue of concern on the priority survey. Hi all,We have recently had thefts and attempted...

South Wales Police
01/04/2026 13:15

View Update
Message type icon

Patrols in Your Area – Swansea

Hi all, You may have seen officers and PCSOs out on patrol across Swansea this week, particularly in areas where concerns have been raised. We are continuing to carry out high-visibility patrols, engaging with the public, and addressing local issu...

South Wales Police
01/04/2026 12:00

View Update
Message type icon

Patrols in Your Area – Swansea

Hi all, You may have seen officers and PCSOs out on patrol across Swansea this week, particularly in areas where concerns have been raised. We are continuing to carry out high-visibility patrols, engaging with the public, and addressing local issu...

South Wales Police
01/04/2026 12:00

View Update
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🚨 Motorbike Theft – Swansea Area

Hi all, We have recently had thefts and attempted thefts of motorbikes and mopeds across Swansea, particularly where they’ve been left unsecured or in poorly lit areas. We understand that not everyone has access to a garage and may need to park t...

South Wales Police
31/03/2026 13:16

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Half Term Community Message

As we head into the half term holidays, we hope everyone across South Wales has a safe and enjoyable break. We know this time of year can bring an increase in reports of anti-social behaviour. We want to reassure our communities that South Wales Poli...

South Wales Police
30/03/2026 09:01

View Update
Message type icon

Half Term Community Message

As we head into the half term holidays, we hope everyone across South Wales has a safe and enjoyable break. We know this time of year can bring an increase in reports of anti-social behaviour. We want to reassure our communities that South Wales Poli...

South Wales Police
30/03/2026 08:45

View Update

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