Look up your local Neighbourhood Policing Team
Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:
Glanyrafon - Riverside
Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.
We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.
Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.
By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.
Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.
Tîm plismona cymdogaeth Trelái a’r Tyllgoed / Ely & Fairwater Neighbourhood Policing Team
Jordan Chaplin
Police Constable
07815459325
Daisy Devine
PCSO
07407 423220
Mushrad Khan
PCSO
07584771134
Jack Long
Police Constable
07816 280293
Iain Mcallen
Sergeant
07976 279081
Tori Miller
PCSO
07584883182
Cari-Ann O’Toole
PCSO
07929720167
Ben Sewell
Police Constable
07966314374
Stuart Yendle
PCSO
07773662923
Local Priority Issues
| Priority | Action Taken |
|---|---|
|
Anti-social behaviour Issued 09 June 2026 |
Action taken is updated every three months. Actioned 09 June 2026 |
|
Off-road motorbikes & illegal vehicle use Issued 09 June 2026 |
Action taken is updated every three months. Actioned 09 June 2026 |
|
Vehicle crime Issued 09 June 2026 |
Action taken is updated every three months. Actioned 09 June 2026 |
|
Vehicle crime - theft of/from cars Issued 11 March 2026 |
We have carried out high-visibility patrols in identified areas and supported community events to promote safety and reporting. Actioned 16 June 2026 |
|
Antisocial behaviour - youth nuisance Issued 04 March 2026 |
We have carried out high-visibility patrols in identified areas. Actioned 09 June 2026 |
|
E-bikes - Ely Trail Issued 04 March 2026 |
We have seized illegal vehicles and taken enforcement action. Actioned 09 June 2026 |
|
Vehicle crime - theft of/from cars Issued 08 December 2025 |
We have conducted plain-clothes operations to target offenders. Actioned 11 March 2026 |
|
Antisocial behaviour - youth nuisance Issued 05 December 2025 |
We have carried out high-visibility patrols in identified areas. Actioned 04 March 2026 |
|
E-bikes - Ely Trail Issued 05 December 2025 |
We have carried out high-visibility patrols in identified areas. Actioned 04 March 2026 |
|
E-bikes - Ely Trail Issued 11 September 2025 |
We have carried out high-visibility patrols in identified areas. Actioned 05 December 2025 |
|
Vehicle crime - theft of/from cars Issued 11 September 2025 |
We have carried out high-visibility patrols in identified areas. Actioned 08 December 2025 |
|
Antisocial behaviour - youth nuisance Issued 10 September 2025 |
We have carried out high-visibility patrols in identified areas. Actioned 05 September 2025 |
|
Antisocial behaviour - youth nuisance Issued 17 June 2025 |
We have carried out high-visibility patrols in identified areas. Actioned 10 September 2025 |
|
Vehicle crime - theft of/from cars Issued 17 June 2025 |
We have conducted plain-clothes operations to target offenders. Actioned 11 September 2025 |
|
E-bikes - Ely Trail Issued 17 June 2025 |
We have carried out high-visibility patrols in identified areas. Actioned 05 December 2025 |
Latest South Wales Updates
Street briefing Heol Terrell : Sat 25 Jul 16:00
Dear Residents of Heol Terrell Your local Neighbourhood Policing Team will be at Heol Terrell on 25/07/2026 between 16:00 holding a street briefing regarding a vehicle that was broken in to in the area on the 20/07/2026 between 21:15 -22:15. Any i...
Wyndham Street - Street Briefing / Discussion around theft from vehicle in the area : Fri 24 Jul 16:00
Good Afternoon, Your local Neighbourhood Policing Team will be at Wyndham Street, Riverside on 24/07/26 between 16:00 - 16:15 to discuss a recent incident involving a theft from vehicle. Come along and meet us. We can discuss any local issues, pro...
Cuppa with a Copper at Coffee#1 Pontcanna : Thu 23 Jul 10:00
Dear resident, Your local Neighbourhood Policing Team will be at Coffee#1 on 23/07/2026 between 10:00-11:00. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of our local initiat...
Street Briefing Severn Road : Wed 08 Jul 16:30
Dear Resident, Your local Neighbourhood Policing Team will be at Severn Road on 08/07/2026 between 16:30. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of our local initiative...
Cuppa with a Copper at Coffee#1 Pontcanna : Fri 10 Jul 12:00
Dear resident, Your local Neighbourhood Policing Team will be at Coffee#1 on 10/07/2026 between 12:00-13:00. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of our local initiat...
#ASBAwarenessWeek | Do you know who to contact?
#ASBAwarenessWeek | Do you know who to contact? Refresh your knowledge so you know if it’s police or partners you need to be calling. Anti-social or inappropriate vehicle use – PoliceThreatening, drunken or intimidating behaviour – PoliceFly tippin...
Cuppa with a Copper : Mon 13 Jul 11:16
Dear Resident, Your local Neighbourhood Policing Team will be at On the River on 13th July 2026 between 1100-1200. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some of our loc...
Local Priorities Shoplifting / Retail Theft Update
Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Shoplifting / Retail Theft as a...
Click here to see more Updates
