Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Sain Augustine's - St. Augustine's

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth y Barri a’r Fro / Cardiff Bay Neighbourhood Policing Team

Amanda Hawkes

Sergeant

07584883400

Alex Reed

Police Constable

07584883350

Luke Short

PCSO

07584004135

Daniel Tunnicliffe

Police Constable

07816 280429

Local Priority Issues

Priority	Action Taken
Shoplifting Issued 16 June 2026	Priority action will be updated every three months Actioned 16 June 2026
Shoplifting - Windsor Road Issued 16 March 2026	PCSO’s have reduced the time it takes for CCTV to be obtained for Officers to be able to ID the offenders. PCSO’s have been working along side MRS Communications to set up a new scheme called shopnet. This scheme links all the Penarth business including the Police to a radio system to communicate between one another to tackle shoplifting. We will carry on with regular meetings with the local shops. Actioned 16 June 2026
Shoplifting - Windsor Road Issued 15 December 2025	Regular meetings with shop managers to encourage reporting to South Wales Police via 101. In March we are hosting the first Business Watch meeting with the Vale Council to encourage open conversations relating to shoplifting. Weekly ward walks with The newly appointed Council Warden are taking place to check-in on the local businesses. There is an Operation in place to tackle shoplifting. This will include plain clothes operations and hi-visibility patrols. Actioned 16 March 2026
Shoplifting - Windsor Road Issued 15 September 2025	We have carried out high-visibility patrols in identified areas and also conducted plain-clothes operations to target offenders. We have engaged with publicans encouraging them to enlist in the Pubwatch scheme to help reduce ASB. Actioned 15 December 2025
Antisocial behaviour - youth nuisance - Windsor Road Issued 17 June 2025	We have carried out high-visibility patrols in identified areas. We have engaged with residents through surgeries and meetings. We have launched media campaigns to encourage community reporting. We have worked with local councils and housing providers to address ASB. Actioned 16 September 2025

Priority

Action Taken

Shoplifting

Issued 16 June 2026

Priority action will be updated every three months

Actioned 16 June 2026

Shoplifting - Windsor Road

Issued 16 March 2026

PCSO’s have reduced the time it takes for CCTV to be obtained for Officers to be able to ID the offenders.
PCSO’s have been working along side MRS Communications to set up a new scheme called shopnet. This scheme links all the Penarth business including the Police to a radio system to communicate between one another to tackle shoplifting.
We will carry on with regular meetings with the local shops.

Actioned 16 June 2026

Shoplifting - Windsor Road

Issued 15 December 2025

Regular meetings with shop managers to encourage reporting to South Wales Police via 101.

In March we are hosting the first Business Watch meeting with the Vale Council to encourage open conversations relating to shoplifting.
Weekly ward walks with The newly appointed Council Warden are taking place to check-in on the local businesses.
There is an Operation in place to tackle shoplifting. This will include plain clothes operations and hi-visibility patrols.

Actioned 16 March 2026

Shoplifting - Windsor Road

Issued 15 September 2025

We have carried out high-visibility patrols in identified areas and also conducted plain-clothes operations to target offenders. We have engaged with publicans encouraging them to enlist in the Pubwatch scheme to help reduce ASB.

Actioned 15 December 2025

Antisocial behaviour - youth nuisance - Windsor Road

Issued 17 June 2025

We have carried out high-visibility patrols in identified areas.

We have engaged with residents through surgeries and meetings.

We have launched media campaigns to encourage community reporting.

We have worked with local councils and housing providers to address ASB.

Actioned 16 September 2025

Have your say

Latest South Wales Updates

CPR Summer Event : Wed 05 Aug 10:00

Dear Resident, Your local Neighbourhood Policing Team will be working in partnership with St John Ambulance to provide free CPR training at Penarth Pier Pavilion on the 5th August 2026 between 10:00 - 15:00. Everyone is welcome and it would b...

South Wales Police

16/07/2026 19:07

View Update

Tell us what you think

Hi Resident Last month, we sent a survey aimed at trying to understand your thoughts about local policing and improving the service we provide to communities. Thank you if you have already taken part in this survey - your feedback is much app...

South Wales Police

08/07/2026 16:47

View Update

Local Priorities Vehicle crime (theft from or theft of) Update

Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Vehicle crime (theft from or th...

South Wales Police

05/07/2026 15:00

View Update

#ASBAwarenessWeek | Do you know who to contact?

#ASBAwarenessWeek | Do you know who to contact? Refresh your knowledge so you know if it’s police or partners you need to be calling. Anti-social or inappropriate vehicle use – PoliceThreatening, drunken or intimidating behaviour – PoliceFly tippin...

South Wales Police

03/07/2026 16:00

View Update

Anti-Social Behaviour Pop Up : Mon 29 Jun 15:00

Dear Resident, Your local Neighbourhood Policing Team will be at Tesco Terra Nova Way, Penarth on 29/06/26 between 15:00 - 16:00. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about s...

South Wales Police

28/06/2026 13:17

View Update

Meet the Beat : Fri 05 Jun 16:00

Dear Resident, Your local Neighbourhood Policing Team will be at COGAN LEISURE CENTRE on 05/06/2026 between 16:00 - 17:00 (30 minutes later than originally planned). Come along and meet us. We can discuss any local issues, provide information o...

South Wales Police

05/06/2026 08:44

View Update

Tell us what you think

Hi Resident We’d like to hear your thoughts about local policing to help shape and improve the service we provide to our communities. What do we get right? What do we need to change?  We are committed to serving the public; however, the forc...

South Wales Police

02/06/2026 16:57

View Update

Local Priorities House burglary Message

Dear Resident, I wanted to provide you with an update regarding House burglary, which people around your area have highlighted as an issue of concern on the priority survey. South Wales Police would like to remind residents of the following tips ...

South Wales Police

13/05/2026 12:27

View Update

Click here to see more Updates