Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Y Castell - Castle

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth dinas Abertawe / Swansea City Neighbourhood Policing Team

Samantha Butler (South Wales Police, PCSO, Swansea NPT)

Samantha Butler

PCSO

07970162961

Christopher Gardner (South Wales Police, PCSO, City, Swansea)

Christopher Gardner

PCSO

07880057600

Jonathan Hancock (South Wales Police, Sergeant, CITY NPT)

Jonathan Hancock

Sergeant

07584883583

Benjamin Jones (South Wales Police, PCSO, Swansea NPT)

Benjamin Jones

PCSO

07816187915

Francesca Monni (South Wales Police, PCSO, SNPT)

Francesca Monni

PCSO

07483348196

David Moore (South Wales Police, PCSO, Swansea NPT)

David Moore

PCSO

07805301593

Kayleigh Powell (South Wales Police, PCSO, Swansea NPT)

Kayleigh Powell

PCSO

07974084419

James Rees (South Wales Police, Police Constable, SNPT Swansea City)

James Rees

Police Constable

07880057620

Harry Robbins (South Wales Police, PCSO, Castle, Swansea)

Harry Robbins

PCSO

07870910951

Jonathan Shaddick (South Wales Police, Police Sergeant, Swansea City Centre NPT)

Jonathan Shaddick

Police Sergeant

07584883135

Becca Steadman (South Wales Police, PCSO, Swansea City SNPT)

Becca Steadman

PCSO

07584004668

Nathan Thomas (South Wales Police, PCSO, Swansea City Centre)

Nathan Thomas

PCSO

07584004590

Local Priority Issues

Priority Action Taken

ASB - youth nuisance - Swansea Bus Station

Issued 19 March 2026

Action taken is updated every 3 months

Actioned 19 March 2026

Shoplifting & Retail Crime – City Centre

Issued 19 March 2026

Action taken is updated every 3 months

Actioned 19 March 2026

Clear Hold Build area - tackling ASB and crime in Dyfatty

Issued 19 March 2026

Action taken is updated every 3 months

Actioned 19 March 2026

ASB - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street

Issued 15 December 2025

Multi agency resources patrolling in Bus Station. Diversionary actions implemented and positive action taken to tackle those causing anti social behaviour

Actioned 19 March 2026

ASB / alcohol - City Centre

Issued 15 December 2025

Regular patrols undertaken as part of Operation Sentinel. Reduction in ASB evidenced with continued presence in the area

Actioned 19 March 2026

Shoplifting & Retail Crime – City Centre

Issued 15 December 2025

Reduction of 16% in reported retail crime since with more offenders being brought to justice

Actioned 19 March 2026

ASB - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street

Issued 15 September 2025

Bus Station partnership patrols to identify prolific offenders - positive action being taken.
Winter of Action - visible resources deployed throughout the City

Actioned 15 December 2025

ASB / alcohol - City Centre

Issued 15 September 2025

Continued patrols as part of Operation Sentinel, targeting hot spot locations and offenders

Actioned 15 December 2025

Shoplifting & Retail Crime – City Centre

Issued 15 September 2025

Reduction of nearly 15% in reported retail crime since April 2025 with more offenders being brought to justice

Actioned 15 December 2025

Antisocial behaviour - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street

Issued 17 June 2025

Several arrests have taken place in August in relation to youths committing crime and causing ASB in the Bus Station.
A partnership approach is ongoing with additional resources patrolling the area.
Some youths have been issued community protection notices with exclusion zones attached, preventing them from attending the area.

Actioned 15 September 2025

Anti-social behaviour - Alcohol - City Centre

Issued 17 June 2025

Operation Viscaria continue to patrol the City Centre and have issued several dispersal notices for people to leave the area owing to alcohol related behaviour.
Operation Daylily and Operation Totara has provided an increased presence from police and partners patrol throughout the City Centre area resulting in a 6% reduction compared to last year

Actioned 15 September 2025

Shoplifting & Retail Crime – City Centre

Issued 17 June 2025

Criminal Behaviour Orders have been issued and amended to several perpetrators, limiting their attendance at specific stores.
Retail theft is down by 14% between June and August 2025 whilst nearly 45% of these reports have had a successful and positive outcome with the offender brought to justice

Actioned 15 September 2025

Latest South Wales Updates

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Housing Visits with Swansea Council : Wed 25 Mar 11:00

Dear Resident, Good Morning, I will be conducting joint visits alongside Swansea Council today. These visits are being conducted to aid Police and Swansea Council as part of the Clear, Hold, Build project. Targeting the High Street and Dyfat...

South Wales Police
25/03/2026 09:09

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Drugs warrant

A drugs warrant was carried out in the Mount Pleasant area of Swansea yesterday. The warrant was positive and one male was arrested and is now in custody. Any concerns from the public regarding drugs please contact Police on 101, use the onlin...

South Wales Police
24/03/2026 08:02

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Reporting To The Police

South Wales Police wants everyone to know that help is always available. If someone is in danger, you should call 999 straight away so the police can come quickly and keep people safe. However, if it is not an emergency, but you still need help or w...

South Wales Police
22/03/2026 19:20

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Fraud Alert from South Wales Police

Fraud is becoming increasingly common, and criminals are using more sophisticated methods to target individuals and businesses. Please stay alert and be aware of the warning signs: 🔍 Common signs of fraud include: Unexpected calls, texts, or emails...

South Wales Police
22/03/2026 15:29

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Fraud Alert

Fraud is becoming increasingly common, and criminals are using more sophisticated methods to target individuals and businesses. Please stay alert and be aware of the warning signs. 🔍 Common signs of fraud include: Unexpected calls, texts, or emails ...

South Wales Police
22/03/2026 15:07

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Local Priorities Fraud (e.g. bogus callers, courier fraud, cyber-crime) Update

Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Fraud (e.g. bogus callers, cour...

South Wales Police
22/03/2026 13:40

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Fraud Alert from South Wales Police

Fraud is becoming increasingly common, and criminals are using more sophisticated methods to target individuals and businesses. Please stay alert and be aware of the warning signs. 🔍 Common signs of fraud include: Unexpected calls, texts, or emails ...

South Wales Police
22/03/2026 09:00

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Faith visit - Swansea Mosque : Fri 27 Mar 13:00

Dear Resident, Your local Neighbourhood Policing Team will be at Swansea mosque at St Helens Rd Swansea on 27/03/26 at 13:00. Please take this opportunity to raise any concerns you may have and to find out what we are doing to tackle the issue...

South Wales Police
21/03/2026 15:07

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