Look up your local Neighbourhood Policing Team

Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:

Y Castell - Castle

Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.

We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.

Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.

By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.

Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.

Tîm plismona cymdogaeth dinas Abertawe / Swansea City Neighbourhood Policing Team

Samantha Butler (South Wales Police, PCSO, Swansea NPT)

Samantha Butler

PCSO

07970162961

Jonathan Hancock (South Wales Police, Sergeant, CITY NPT)

Jonathan Hancock

Sergeant

07854351307

Benjamin Jones (South Wales Police, PCSO, Swansea NPT)

Benjamin Jones

PCSO

07816187915

Francesca Monni (South Wales Police, PCSO, SNPT)

Francesca Monni

PCSO

07483348196

David Moore (South Wales Police, PCSO, Swansea NPT)

David Moore

PCSO

07805301593

Jessica Reed (South Wales Police, PCSO, Swansea NPT)

Jessica Reed

PCSO

07805301636

James Rees (South Wales Police, Police Constable, SNPT Swansea City)

James Rees

Police Constable

07880057620

Harry Robbins (South Wales Police, PCSO, Castle, Swansea)

Harry Robbins

PCSO

07870910951

Becca Steadman (South Wales Police, PCSO, Swansea City SNPT)

Becca Steadman

PCSO

07584004668

Tyler Stokes (South Wales Police, PCSO, Swansea City SNPT)

Tyler Stokes

PCSO

07816187921

Liz Tancock (South Wales Police, PCSO, Swansea NPT)

Liz Tancock

PCSO

07870911959

Nathan Thomas (South Wales Police, PCSO, Swansea City Centre)

Nathan Thomas

PCSO

07584004590

James Truscott (South Wales Police, Sergeant, Swansea NPT)

James Truscott

Sergeant

07825385634

Terence Wilkins (South Wales Police, PCSO, Swansea NPT)

Terence Wilkins

PCSO

07805301688

Local Priority Issues

Priority Action Taken

ASB - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street

Issued 15 December 2025

Action taken is updated every three months

Actioned 15 December 2025

ASB / alcohol - City Centre

Issued 15 December 2025

Action taken is updated every three months

Actioned 15 December 2025

Shoplifting & Retail Crime – City Centre

Issued 15 December 2025

Action taken is updated every three months

Actioned 15 December 2025

ASB - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street

Issued 15 September 2025

Bus Station partnership patrols to identify prolific offenders - positive action being taken.
Winter of Action - visible resources deployed throughout the City

Actioned 15 December 2025

ASB / alcohol - City Centre

Issued 15 September 2025

Continued patrols as part of Operation Sentinel, targeting hot spot locations and offenders

Actioned 15 December 2025

Shoplifting & Retail Crime – City Centre

Issued 15 September 2025

Reduction of nearly 15% in reported retail crime since April 2025 with more offenders being brought to justice

Actioned 15 December 2025

Antisocial behaviour - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street

Issued 17 June 2025

Several arrests have taken place in August in relation to youths committing crime and causing ASB in the Bus Station.
A partnership approach is ongoing with additional resources patrolling the area.
Some youths have been issued community protection notices with exclusion zones attached, preventing them from attending the area.

Actioned 15 September 2025

Anti-social behaviour - Alcohol - City Centre

Issued 17 June 2025

Operation Viscaria continue to patrol the City Centre and have issued several dispersal notices for people to leave the area owing to alcohol related behaviour.
Operation Daylily and Operation Totara has provided an increased presence from police and partners patrol throughout the City Centre area resulting in a 6% reduction compared to last year

Actioned 15 September 2025

Shoplifting & Retail Crime – City Centre

Issued 17 June 2025

Criminal Behaviour Orders have been issued and amended to several perpetrators, limiting their attendance at specific stores.
Retail theft is down by 14% between June and August 2025 whilst nearly 45% of these reports have had a successful and positive outcome with the offender brought to justice

Actioned 15 September 2025

Latest South Wales Updates

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Local Priorities Personal theft Message

Dear Resident, I wanted to provide you with an update regarding Personal theft, which people around your area have highlighted as an issue of concern on the priority survey. AVOIDING PARCEL THEFTWe understand that that you can’t always be at home...

South Wales Police
06/02/2026 14:20

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Local Priorities Vehicle crime (theft from or theft of) Message

Dear Resident, I wanted to provide you with an update regarding Vehicle crime (theft from or theft of), which people around your area have highlighted as an issue of concern on the priority survey. South Wales Police have been receiving a higher ...

South Wales Police
29/01/2026 09:11

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Brunch Club

PCSO M Wilkins will be attending Brunch Club in St Mary,s Church , Swansea at 9.30 today .

South Wales Police
28/01/2026 08:41

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Cuppa with a Copper - Tramshed : Fri 23 Jan 12:00

Dear Resident, Your local Neighbourhood Policing Team will be at Tramshed, Palace Theatre on 23/01/2026 between 1200hrs and 1300hrs. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you abou...

South Wales Police
22/01/2026 12:04

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Local Priorities Drug taking Update

Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Drug taking as a concern in you...

South Wales Police
21/01/2026 14:41

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Cuppa with a Copper at Pantygwydr Church , Uplands : Tue 27 Jan 14:00

Dear Resident, Your local Neighbourhood Policing Team will be at Pantygwydr church , Uplandson 27/01/26 between 14.00- 16.00. Come along and meet us. We can discuss any local issues, provide information on crime prevention, tell you about some...

South Wales Police
21/01/2026 08:57

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Suspicious Activity – Help Keep Your Area Safe

Dear Resident, I wanted to provide you with an update regarding I have no issues, which people around your area have highlighted as an issue of concern on the priority survey. Your vigilance helps keep our community safe.If you notice anything su...

South Wales Police
21/01/2026 08:40

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🚨 ICY ROAD WARNING – SWANSEA 🚨

Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Road Safety Issues as a concern...

South Wales Police
03/01/2026 13:34

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