Look up your local Neighbourhood Policing Team
Find your local Neighbourhood Policing Team and be able to contact them directly by entering a street address or postcode below:
Y Castell - Castle
Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.
We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.
Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.
By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.
Please note that to report a crime or incident to South Wales Police, you can visit Home | South Wales Police or in an emergency, please dial 999.
Tîm plismona cymdogaeth dinas Abertawe / Swansea City Neighbourhood Policing Team

Samantha Butler
PCSO
07970162961

Christopher Gardner
PCSO
07880057600

Jonathan Hancock
Sergeant
07584883583

Benjamin Jones
PCSO
07816187915

Francesca Monni
PCSO
07483348196

David Moore
PCSO
07805301593

Kayleigh Powell
PCSO
07974084419

James Rees
Police Constable
07880057620

Harry Robbins
PCSO
07870910951

Jonathan Shaddick
Police Sergeant
07584883135

Becca Steadman
PCSO
07584004668

Nathan Thomas
PCSO
07584004590
Local Priority Issues
| Priority | Action Taken |
|---|---|
|
ASB - youth nuisance - Swansea Bus Station Issued 19 March 2026 |
Action taken is updated every 3 months Actioned 19 March 2026 |
|
Shoplifting & Retail Crime – City Centre Issued 19 March 2026 |
Action taken is updated every 3 months Actioned 19 March 2026 |
|
Clear Hold Build area - tackling ASB and crime in Dyfatty Issued 19 March 2026 |
Action taken is updated every 3 months Actioned 19 March 2026 |
|
ASB - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street Issued 15 December 2025 |
Multi agency resources patrolling in Bus Station. Diversionary actions implemented and positive action taken to tackle those causing anti social behaviour Actioned 19 March 2026 |
|
ASB / alcohol - City Centre Issued 15 December 2025 |
Regular patrols undertaken as part of Operation Sentinel. Reduction in ASB evidenced with continued presence in the area Actioned 19 March 2026 |
|
Shoplifting & Retail Crime – City Centre Issued 15 December 2025 |
Reduction of 16% in reported retail crime since with more offenders being brought to justice Actioned 19 March 2026 |
|
ASB - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street Issued 15 September 2025 |
Bus Station partnership patrols to identify prolific offenders - positive action being taken. Actioned 15 December 2025 |
|
ASB / alcohol - City Centre Issued 15 September 2025 |
Continued patrols as part of Operation Sentinel, targeting hot spot locations and offenders Actioned 15 December 2025 |
|
Shoplifting & Retail Crime – City Centre Issued 15 September 2025 |
Reduction of nearly 15% in reported retail crime since April 2025 with more offenders being brought to justice Actioned 15 December 2025 |
|
Antisocial behaviour - youth nuisance - Swansea Bus Station, McDonalds on Oxford Street Issued 17 June 2025 |
Several arrests have taken place in August in relation to youths committing crime and causing ASB in the Bus Station. Actioned 15 September 2025 |
|
Anti-social behaviour - Alcohol - City Centre Issued 17 June 2025 |
Operation Viscaria continue to patrol the City Centre and have issued several dispersal notices for people to leave the area owing to alcohol related behaviour. Actioned 15 September 2025 |
|
Shoplifting & Retail Crime – City Centre Issued 17 June 2025 |
Criminal Behaviour Orders have been issued and amended to several perpetrators, limiting their attendance at specific stores. Actioned 15 September 2025 |
Latest South Wales Updates
Housing Visits with Swansea Council : Wed 25 Mar 11:00
Dear Resident, Good Morning, I will be conducting joint visits alongside Swansea Council today. These visits are being conducted to aid Police and Swansea Council as part of the Clear, Hold, Build project. Targeting the High Street and Dyfat...
Drugs warrant
A drugs warrant was carried out in the Mount Pleasant area of Swansea yesterday. The warrant was positive and one male was arrested and is now in custody. Any concerns from the public regarding drugs please contact Police on 101, use the onlin...
Reporting To The Police
South Wales Police wants everyone to know that help is always available. If someone is in danger, you should call 999 straight away so the police can come quickly and keep people safe. However, if it is not an emergency, but you still need help or w...
Fraud Alert from South Wales Police
Fraud is becoming increasingly common, and criminals are using more sophisticated methods to target individuals and businesses. Please stay alert and be aware of the warning signs: 🔍 Common signs of fraud include: Unexpected calls, texts, or emails...
Fraud Alert
Fraud is becoming increasingly common, and criminals are using more sophisticated methods to target individuals and businesses. Please stay alert and be aware of the warning signs. 🔍 Common signs of fraud include: Unexpected calls, texts, or emails ...
Local Priorities Fraud (e.g. bogus callers, courier fraud, cyber-crime) Update
Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback about local issues of concern is vital in order to enable us to target resources effectively. Although you did not raise Fraud (e.g. bogus callers, cour...
Fraud Alert from South Wales Police
Fraud is becoming increasingly common, and criminals are using more sophisticated methods to target individuals and businesses. Please stay alert and be aware of the warning signs. 🔍 Common signs of fraud include: Unexpected calls, texts, or emails ...
Faith visit - Swansea Mosque : Fri 27 Mar 13:00
Dear Resident, Your local Neighbourhood Policing Team will be at Swansea mosque at St Helens Rd Swansea on 27/03/26 at 13:00. Please take this opportunity to raise any concerns you may have and to find out what we are doing to tackle the issue...
Click here to see more Updates


