Be vigilant - Rogue Traders

We have received reports of Rogue Traders operating in the Rumney & Llanrumney area – These frauds can include overpriced or substandard home maintenance or improvements.

Please be alert to the dangers of people going door to door offering work such as paving, guttering, gardening, tree cutting, or all sorts of other labour.

You should never travel with any you don’t know to a bank or ATM to withdraw money, or similarly anywhere else for any other form of payment.

If you’re approached by someone you suspect may be a rogue trader, check their credentials, including a permanent business address and landline telephone number. The mobile numbers given on business cards are often pay-as-you go numbers which are virtually impossible to trace.

However, please remember that rogue traders may try to provide false identity or contact information. And if you pay them in advance, you won’t get your money back.

It's also always worth being wary of opening your door to a potential burglar or someone who wants to get inside your property to enable other people to break in. Once they get through your door, fraudulent salespeople can take note of your valuables and any security measures you have in place.

If you’ve been a victim of bogus or rogue traders, report it to police or to Action Fraud. You can also report the salesperson to Citizens Advice on 0808 223 1133, or to the National Trading Standards if you believe they've sold you faulty, inferior or overpriced products or services.

Our advice:

If you do decide to buy: