Online Shopping Fraud

I wanted to provide you with an update regarding Fraud (e.g. bogus callers, courier fraud, cyber-crime), which people around your area have highlighted as an issue of concern on the priority survey.

Dear resident,

It has come to the attention of South Wales Police that there have been a small number of recent incidents where people in the local community have had online shopping accounts fraudulently opened in their name without their knowledge.

Should you receive any documentation relating to any unrecognised online account in your name, we advise you to immediately report the matter to Action Fraud and notify the providers accordingly.

People in the UK lost £1.2bn to fraud in 2022, the equivalent of £2,300 every minute, according to bank industry group UK Finance. It said around three million scams took place, with frauds involving payment cards being the most common.

Fraud is when trickery is used to gain a dishonest advantage, which is often financial, over another person. Cybercrime is any criminal act dealing with computers and networks.

To report an incident of cybercrime or fraud and for further information visit the Action Fraud website at www.actionfraud.police.uk.

If you haven’t already listed Action Fraud as an Information Provider who can send you information and alerts, why not click on the settings button at the bottom of this email, log into your account and update your sharing settings.

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